Customer Testimonials

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DealerRater Jul 19, 2021

I have taken in my car several times for service warranty, or services. Each time the service person female or male has been very knowledgeable of what I need and what is going to be done.

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DealerRater Jul 16, 2021

Continued excellent service even after this past difficult year. It's nice to have the appreciation of the employees when they greet a customer that chooses to maintain the cosmetics and mechanicals of a vehicle for more than just a few years.

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DealerRater Jul 14, 2021

I had shopped for the car I wanted online, and then made an appointment with Rudolph Honda to test drive it. My experience was smooth and I drove away with a car I like.

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DealerRater Jul 2, 2021

Amazing customer service! I was amazed how I was treated.

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DealerRater Jun 22, 2021

excellent customer service as always the wait time was very short and comfortable.

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Cars Jun 22, 2021

Excellent salesman , friendly and informative without being pushy.

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DealerRater Jun 18, 2021

Everyone I dealt with was professional, friendly, engaging, competent. I was so pleased to accomplish in one day what has, in the past, taken several days to accomplish. I will recommend Rudolph Honda to anyone.

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DealerRater Jun 18, 2021

Excellent Service. I have been given excellent service most of the time and they do care for their customers. They also provide great discounts . Tommy and Taylor are excellent workers at the service department. Very courteous .

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Cars Jun 15, 2021

Excellent. They took my vehicle in and had it serviced in a timely manner. Will definitely go back

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DealerRater Jun 4, 2021

Excelent service and assistance received from Mr. Miguel "Doc" Chavez and the personnel at Rudolph Honda. Thank you all. The process was quick and easy.

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DealerRater May 22, 2021

Excellent!!! Great customer relations! Friendly, honest, made the process easy and extremely professional. I highly recommend if you want to buy a Honda go to Rudolph and ask for Angel! You'll be glad you did!

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DealerRater May 7, 2021

It was fine. I already said everyhing was excellent in another survey. One survey per transaction should be all that is expected, no? Get serious! Tenty three words was not enough??!!

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DealerRater May 6, 2021

EXCELLENT ✔️ EXCELLENT ✔️ EXCELLENT ✔️ EXCELLENT ✔️ EXCELLENT ✔️ EXCELLENT ✔️ EXCELLENT ✔️ EXCELLENT ✔️ EXCELLENT ✔️ EXCELLENT ✔️ EXCELLENT ✔️EXCELLENT ✔️EXCELLENT EXCELLENT✔️ EXCELLENT ✔️EXCELLENT EXCELLENT ✔️EXCELLENT ✔️EXCELLENT EXCELLENT ✔️EXCELLENT ✔️EXCELLENT EXCELLENT ✔️EXCELLENT ✔️EXCELLENT

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DealerRater Apr 30, 2021

Very prompt and excellent service. I took my car in for service and was greeted immediately. Service was performed and car was returned in excellent condition with all required service completed

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DealerRater Apr 28, 2021

The service was very friendly and fast. I dropped my car off and before I could make it around the new cars the service was over. They explained the service that was done and any up coming services that was due.

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DealerRater Apr 27, 2021

The service department is fast, friendly, and does not aggressively trying to upsell. Sorry but writing 25 words is just plain annoying. Less is more.

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DealerRater Apr 26, 2021

Fantastic service, not pushy, fast, and great price. They showed us several vehicles meeting our request and were able to answer all our questions. Thank you!

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DealerRater Apr 22, 2021

Good customer service. Car was delivered on time reasonable price a little on the high side but kind of expected from a dealership will go back when needed

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DealerRater Apr 22, 2021

Personnel were friendly. They updated me when I inquired on the latest time of the service. Service took a while but the problem was resolved.

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DealerRater Apr 21, 2021

The service rep was friendly, knowledgeable & met my car needs for repair. I highly recommend this group & all their hard-working team. Thanks so much.

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DealerRater Apr 21, 2021

Unauthorized work was done - no prior information nor estimate was communicated. I wrote a text expressing my extreme displeasure. Management came through and refunded the entire invoice. That does mean a lot for which I am grateful.

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DealerRater Apr 21, 2021

The service advisor was very thorough in his explanation. He was open for questions and was very helpful. Great customer service. The service was also done very fast.

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Cars Apr 20, 2021

Valentin was great help! He was very friendly kind and knowledgeable about the car! Bryan was algo very helpful funny and friendly. We had a great experience and customer service attention at Rudolph Honda!

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Cars Apr 15, 2021

Excellent, friendly nice atmosphere would recommend

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DealerRater Apr 14, 2021

Everything was great. You took very good care of me. Thank You! I do not see the name of the young lady who helped me in the Express Service area, I think it was Claudia, she was very helpful. Lam did a super job taking care of me too!

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DealerRater Apr 13, 2021

Polite, efficient work...There are Honda dealers closer to me, but I choose to go to Rudolph, even though I didn't buy my car there!

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Cars Apr 6, 2021

Nice people. Sat down with me and explained everything that was done.

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DealerRater Apr 2, 2021

I recently purchased a Honda Passport Elite. Today the Service Dept. added some accessories to my SUV. Working with Harvey Wilson and Liz Hinojos was a pleasure. Both of them were extremely knowledgable, polite and professional. Rudolph Honda is lucky to have them as employees and Liz is just a sweetheart. In Fact, everyone I encountered was wonderful. One employee needs a lesson in honesty and that is the Sales Manager named Luis.

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Cars Mar 31, 2021

Timely and efficient. They even saved me money by saying two of the services I requested were not necessary at this time. Nice!

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DealerRater Mar 25, 2021

Nancy the service representative was very polite and professional. I didn’t have to wait long for my vehicle to be serviced.. keep up the good work!

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DealerRater Mar 24, 2021

Mr Taylor was excellent. He gave me the phone number to Honda towing, Met me when my 2019 Ridgeline arrived and told me the approximate repair time and I went home. He kept me updated on my truck status by phone. When they finish with my truck he called. When I arrived to pick up my truck, Mr. Taylor meet me within minutes and explained what was wrong and it was under warranty. Excellent service and excellent dealership,

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DealerRater Mar 23, 2021

Helpful service. Keep tab on what work needed and provided quick price with length of time to complete service. Also provide safe visitor area due to COVID-19 concerns.

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Cars Mar 22, 2021

I appreciate the professionalism with which I was treated. I was not talked down to or treated in any condescending ways just because I'm a woman. I've never experienced that at a dealership other than Rudolph Honda. They made my trade-in experience easy, fast, fair and completely worth it.

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DealerRater Mar 15, 2021

Matthew was attentive. Explained how estimates for services were arrived at, and helped schedule expensive servicing over several visits. Very helpful. Most appreciated was that, being a woman, he did not talk down to me as if I knew nothing about cars. His interaction was professional and technical.

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Cars Feb 27, 2021

My salesman Doc was great. He was helpful in every step of the purchase.

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Cars Feb 27, 2021

Quick and excellent service.! Also the communication is great..!

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DealerRater Feb 26, 2021

Salesman Valentin was very helpful and very patient with us. He was a knowledgeable about the cars we inquired about, and we were able to drive away in a beautiful and safe car.

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DealerRater Feb 23, 2021

Willy Ray is a great Service Consultant and has a superior knowledge of all Honda models.. He set everything up to install an engine part followed by oil and filter change and it went fast and smoothly. Great Person!

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Cars Feb 22, 2021

Great service.. Price was also reasonable, didn't have to wait long. Staff was professional.

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DealerRater Feb 19, 2021

I have always received fast service and quality work on both of my Honda vehicles. If they find a need to do additional work, I am given details of the need and a cost estimate. I love their car washes when available.

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Cars Feb 18, 2021

My experience purchasing a car from Rudolph Honda was fantastic. The staff was kind and helpful as they met my needs and helped me get a good deal. Joseph was friendly as he answered all of the questions we had. I feel like I received exceptional value with high-level customer service. I would definitely recommend purchasing a vehicle at Rudolph Honda with Joseph.

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Cars Feb 18, 2021

Miguel catered to all my needs and was willing to do as much as possible to have a happy customer. His manager (the second time around) was also very nice and made it a good shopping experience. Thanks to them I was able to drive away happy on a new vehicle that I love.

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Cars Feb 17, 2021

Every single person at the dealership was incredibly nice and welcoming. The person who helped us was Zach. He did not pressure me into anything he just gave us all the information we need to make an informed decision and he was honest.

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Cars Feb 13, 2021

Greeted as I walked in, the staff is very friendly always with a smile. Great customer service overall. Mr. Harvey a great salesman helped me with everything.

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Cars Feb 12, 2021

From the moment we stepped on to the lot we were greeted immediately by our salesman Carlos, we explained our situation and weren’t haggled or pressured in to any deal we were uncomfortable with. I walked out of the dealership with my brand new 2021 accord and I couldn’t be more happier with my purchase and experience. Lucas the finance manager was also a pleasure to work with. I will definitely be referring my friends and family to Rudolph Honda.

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DealerRater Feb 11, 2021

The experience was great and the customer service was excellent, Without doubt I will be back to Rudolph Honda to get a a good service.

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DealerRater Feb 11, 2021

Excellent service! So far I have been treated with great respect and attention. The staff are professional and friendly. The technicians are efficient. And the reminders for recommended service really help.

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DealerRater Feb 9, 2021

I enjoy going to this dealership because the employees are always professional, polite and very helpful. They always make me feel welcome. They service my car and I have no problems with it. I recommend anybody who has a Honda to go there to have their car service.

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DealerRater Feb 9, 2021

Excellent customer service!! Mr willie Garcia was very professional, knowledgeable and as always very professional. My vehicle was ready as promised and the price was affordable. Thank you!!

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Cars Feb 6, 2021

Sales woman was very helpful to select my vehicle. Selection, quote and closing process were in a prompt manner.

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Cars Feb 3, 2021

Made appointment letting them know what I was interested in. When I arrived vehicle was ready for me to view.

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Cars Feb 3, 2021

I think the process was easy. The sales associate was very informative about the Honda Ridgeline, which was definitely helpful.

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Cars Feb 1, 2021

Our sales person was very accommodating and knowledgeable. Very nice show room and there was a good inventory of vehicles and options.

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Cars Jan 30, 2021

Great Service representative. Always helpful and very knowledgeable.

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Cars Jan 30, 2021

Ask for Valentin great salesman. He help us picking the right civic for my kid

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Cars Jan 26, 2021

The lady for the service department has always been courteous, informative, and very professional. Service to the vehicle has been great.

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Cars Jan 24, 2021

Excellent service! Purchasing our family vehicle was a very smooth process.

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Cars Jan 20, 2021

I initially spoke with Jasmine she was polite and helpful in getting me photos and a carfax report. I worked with Mike in getting the intial deposit done. As I live in California. They both continued to answer questions for as it was about a week before I could get to the dealer. I flew to El Paso and Mike came and picked me up at my hotel. He brought me over to the dealership. Lester helped me through the paperwork. Then Mike showed me the details of the car. The proccess was efficient and not pressured. Also Mike introduced ...

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Cars Jan 20, 2021

The courtesy and the professionalism I experienced in the whole process of buying the car. I will recommend this dealership and the outstanding salesperson Marta, who went out of her way to answer all the questions we had.

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Cars Jan 11, 2021

All the service was very good, the attention and work, that's why I come back. Thanks a lot

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Cars Jan 5, 2021

All of the staff was friendly and willing to help. Everyone went out of their way to please and I found what I was looking for at the price I needed. Thank you!

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Cars Jan 5, 2021

Mr Juan Perez has sold me two cars back in 2018, so I asked for him by name, I like that there was not a lot of back and forth in price. He was very courteous and helpful. He knows I don’t like a lot of bs and gave me a price that was good for me and I’m sure for him as well.

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Cars Jan 4, 2021

Fast and convenient. Took car to my house to inspect and test drive. Harvey and Lynn were excellent. Every associate was courtesy and greeted me cordially with water and holiday cheer.

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Cars Jan 3, 2021

Everyone was helpful, kind, and patient. As a first time buyer it was nerve racking to start the process. However, the team was willing to answer any of my questions and took the time to really help me find the new car of my dreams!

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Cars Dec 30, 2020

Our sales person, Joseph, was enthusiastic and extremely accommodating in helping me find exactly what I wanted for my new car.

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Cars Dec 28, 2020

Mr. Frankie, a sales agent, offered a great customer service and all the other staff were cooperative and attentive to the client's need

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Cars Dec 27, 2020

I went in for an oil change and the service advisor found many things on my car that needed attention. I was given a written estimate and chose to have them taken care of that same day. I appreciate the communication and the service

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Cars Dec 24, 2020

Great staff and Miguel was great. Been a customer for a few years now and I love Rudolph Honda. Always refer people to go there if they are looking into buying a Honda

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Cars Dec 24, 2020

Service advisor was great and everything was first class

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Cars Dec 18, 2020

Please keep and continue to hire individual like Valentin in your team. His confidence and overall customer service was outstanding. This is what made my wife and I come back.

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Cars Dec 17, 2020

Everything was easy and fast from the sale through finance. Francisco did a thorough job in going over the vehicle with me after purchase.

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Cars Dec 16, 2020

It was very clean and they answered all of my questions and workes something out for me. The only thing is that the paperwork took forwvee but overall was great!

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Cars Dec 13, 2020

My experience was outstanding. I started dealing with Rudolph Honda in 2005 when I bought my son his first car and at that time Rudolph Honda’s Sales Representative was Edgar Flores; and over the years Edgar sold me two more Honda Civic Sedans and although he is not a sales representative anymore (He's takes care of inventory now) he played a key role in introducing me to Miguel “Doc” Chavez and more importantly my decision to buy my new 2021 Honda Civic Touring CVT Sedan. I also want you to know that both gentlemen are true professionals and treated me ...

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Cars Dec 8, 2020

The staff was Very informative. We were able to setuo appointments due to COVID to limit our time at the location. All staff was very prompt.

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DealerRater Nov 27, 2020

Great service, advice for required repairs and order priority was very well explained. The shop immediately started to work on requested repairs and cost was fair. The representative I spoke with had a customer oriented attitude. Will definitively go back for remaining required repairs

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Cars Nov 27, 2020

The service was great!!! The purchase was fast and easy without any pressure. I highly recommend Rudolph Honda and the staff.

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Cars Nov 25, 2020

I had a transmission change while driving cross country. I was very lucky to have Willie in the service department, along with whomever made the repairs, help me get my care repaired quickly considering the circumstances. Mostly, I was just grateful for his kindness and communication!

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DealerRater Nov 24, 2020

Overpriced And the payment plant is only for one month no interest. My vehicle is 4 years old and the list of all the things wrong with it from the diagnostic was endless.

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Cars Nov 24, 2020

Again, another example of quality service provided

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Cars Nov 24, 2020

Rudolph Honda is the best! They are efficient, friendly, and a great value.

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DealerRater Nov 24, 2020

Very prompt and mindful of its customers time, which is huge for me. Staff is always professional and courteous. Clean facility. Inspection report is a plus for me as well.

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DealerRater Nov 9, 2020

BEST car buying experience of my life! From start to finish I have never had a dealership provide such high quality service. Rudolph Honda customer forever.

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Cars Nov 9, 2020

Best car buying experience I have ever had. Seriously. Quick response to my inquiry, quick VIP appointment set, salesman very friendly and knowledgeable of the vehicle I wanted, finance very helpful and quick and the follow up and all team members I had contact with were excellent. I will be a Rudolph Honda customer for life!

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Cars Nov 5, 2020

I really liked the fact that I did not feel pressured to buy. Everyone involved in this buying experience was very informative and a joy to work with. It was a pleasure doing business with them!

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Cars Nov 4, 2020

My salesperson, Martha, and the finance manager, Brian, were very friendly and worked to make the car buying process as quick as possible.

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Cars Oct 19, 2020

Efficiency and listening to needs of customer. We explained what we wanted and sales person listened without taking it to an unwanted level of ”fluff”

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Cars Oct 17, 2020

Angel didn't pressure me. He talked to me. He really listened to me. The numbers were presented in a clear simple way. I got a lot more for my trade in than I had expected.

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Cars Oct 15, 2020

Fast, easy and fun. In and out driving our dream car. Hector Ramirez great Sales Consultant. Definitely recommend Rudolph and his sales staff.

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Cars Oct 15, 2020

It was quick and easy for a car dealership. It only took about two hours. I didn't want to play the game of negotiating and gave them one chance to give their best price or I would leave, and they gave me a great price.

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Cars Oct 15, 2020

Ricardo was extremely diligent in showing the vehicle and giving all details about it, he also anticipated to our needs and desires.

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Cars Oct 5, 2020

There was no pressure from Sales. Everyone was friendly and made it stress free. Finance Department was also fast and easy and he me out within an hour.

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Cars Oct 4, 2020

Fairly hassle free. Great explanation of vehicle features and even synch’ed my phone to blue tooth. Finance Officer was quick and no pressure.

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Cars Oct 4, 2020

Made the car buying process easy and quick with no hassle. Employees were friendly, knowledgeable and quick to meet our needs during the entire process.

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Cars Oct 3, 2020

It was quick and easy. Staff was super friendly and were able to meet all of my expectations. All of my needs were met when purchasing the vehicle of my choosing.

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Cars Oct 3, 2020

Everyone was very friendly and I had a great experience. It was easy and smooth and didn't feel overwhelmed with the whole process

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Cars Oct 2, 2020

Carlos helped me to take the best decision possible, he was very friendly an passionate for his job Brian was also very friendly and I felt that he was helping me to save money giving me different options of payments for my car Thank you guys

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Cars Oct 2, 2020

Our salesman was informative , knowledgeable n professional. As was our finance rep. This is my 6th vehicle that I go through Christian (finance) n will continue to go there because of his professionalism as well. Carlos (sales) was excellent as well.

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DealerRater Oct 2, 2020

Before buying a Civic Sedan, please go on line and do your research on their air conditioner problems. This has been an on-going issue for Honda for many years. The fact that the dealership wouldn't bend much on the price, then sold us a car that only made it 6,000 miles before the air conditioner compressor needed a full replacement tells me all I need to know about Honda U.S.A. The Rudolph staff is courteous, the sales guys are good, the service staff is efficient, but the fact that they weren't up front with us about this ...

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Cars Sep 27, 2020

Once I showed up to the dealership we got the deal done in just one visit. Sales and financing staff very helpful.

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Cars Sep 27, 2020

I received lots of information prior to my purchase. The staff were very helpful. My purchase went smoothly without issue.


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