Customer Testimonials
Service was quick and communication was good, it was a day full of cars but they made sure to have it ready on time.
Professional technician and friendly clean waiting area well lit setting overall friendly and inviting environment
Great service representative and very timely I enjoy the staff at Rudolph Honda in El Paso
Joel Aguirre was awesome! He was super informative and had great customer service. Even took the time to explain all the maintenance procedures that were done to my car. This guy is an asset to Rudolph Honda!
Very good service. Friendly. I liked the way they called me to let me know what my car needed.
I chose this dealership due its reputation and prior experience but this time around I was somewhat disappointed; there is no such thing as customer service after purchasing a new car. No walk around, no explanation of anything- I used YouTube to learn about my 2025 Civic and its accessories. With that said I’ll continue to ask YouTube for any questions and/or my coworkers.
Excelente servicio y atencion de Joel, igual que de las personas que me llevaron a mi casa y despues fueron por mi.
Informative and responsive my needs. Parts were not available but were ordered. Lowering my gas tank to appropriate levels to allow for recall maintenance.
Great customer service! Mike Rodarte and Heather Hinojos were a pleasure to work with. Took care of me and my family.
Very clean everyone is very welcoming and polite very fast with the process and comfortable
It was a very Fast and easy very simple process and great customer service and environment
Great service, Angel Corral, he is great selling Honda, beautiful Cars and Warranty, i want a New car already
Rudolph Honda was an amazing car delearship, Jesus Rivera our Product Advisor was courteous and knowledgeable about all the car I wanted to know more about.
We purchased my Accord there 21 years ago and still have it. Our experience then was great and that's why we returned.
Arrived between Christmas and New Years and there was no wait at the quick service oil change and service was very fast.
I was treated very well when I took in my vehicle for repairs. I really appreciate how it was explained and I know these situations take time.
Service staff are great and try to get you in and out as soon as possible. Highly recommend.
The process was very easy. Juan explained everything about the new car. Trading in my old car was very simple.
Kept us informed with texts. A quick efficient way to communicate. Was able to react and pick the car up while still out doing other things.
Very knowledgeable and helpful when it came to servicing my car. She made the process easy and smoothly.
Fantastic experience! The team was welcoming and knowledgeable which made the process simple. Ricardo (sales) was phenomenal. He listened to what I wanted and had readily available options to get me exactly what I asked. His vehicle knowledge gave me confidence that I understood exactly what I was getting with my vehicle choice. Financing was a breeze. I couldn’t have asked for a better experience.
Great to work with, helped us het into an awsome CRV and even got us a good deal on the color and trim my wife wanted. Tgey were very patient with my toddler wanting to try everything.
Joe Cuellar and Christian Esparza were the extreme difference makers in my experience at Rudolph Honda. They truly worked for me as the buyer and that was refreshing.
Rudolph Honda has always done an excellent job of servicing my car in a timely fashion and doing the work right the first time. Matthew was also very helpful and professional, he kept me informed through the whole process.
Taylor is always amazing His the reason i keep coming back to the service department .
He answered questions with out confidence he answers sounded like he wasn’t sure if he had the correct answer
Excellent service, cleanliness of the facility, the service was handled in a timely manner and attention to detail.
The dealership was very busy that day, but salesperson Charlie was great the whole process and as well with Lucas at the end. Only thing I can say is that they took too long to process the whole thing.
A friend referred me to Zach, and I’m so glad they did! Zach was incredibly friendly, patient, and made the entire process so smooth. We found the perfect car and couldn’t be more grateful for his help!
Amazing service!!! Easy process trading in 2 cars and buying a new vehicle. Loving my new car!
I’ve been dealing with them for twenty-three years and they have always been fair in trying to give me the best advice and price possible.
I have been a customer with Rudolph Honda for many, many years. I would like to thank Mr. Joel Aguirre for his great service. He was very professional, helpful, and respectful. Thank you.
Very professional and very helpful as well as the help me get my first car
Easy to work with, quick and everyone was nice and respectful. I would recommend them
The service is very good and the people that is working on your car knows they job
Taylor was very nice, welcoming and friendly. He took his to explained what to know.
Good service but my wife's car was in a month earlier and got hit for $800. Rudolph wanted to get me for $2200 this time, 2 days before Christmas. Just leaves a bad taste in my mouth...
Great service. Salesman Gabriel Luna treated me well and I got the deal I wanted. Recommend him for your next vehicle.
Brought in my car for a gas pump recall and Zaira was able to assist and have my gas pump replaced in a matter of time. Love that she kept me updated on how much longer I needed to wait.
The Honda service quick lube department was excellent. Rick was great. He was extremely courteous.
knowledgeable, polite, prompt service. good work. clean car. follow up communication. after the work was done
Thanks for replacing the tailgate wiring harness. However, the tailgate droops a little and does not close smoothly. I will ask Honda to fix it at the next oil change.
I just had the cargo cover installed in an HRV so not much service was necessary. Juan Perez handled it all and it did not take long.
Courteous and professional staff, described with detail the car maintenance. The waiting area is confortable and pleasant environment
Everyone at the dealership was very thoughtful and accommodating to my wife, kids, and I. We truly appreciate everyone at Honda.
Rick has always been very helpful, resourceful, kind and knowledgeable. I have always been happy with the services.
I received quick and quality service, I highly recommend, thank you all for your hard work!
Thank you for your patient, kind, and knowledgeable professionalism. Rudolph Honda has consistently listened and responded appropriately with my cares and concerns over my vehicle. Thank you all of your team.
I was provided excellent service when I visited last week to do my regular maintenance service on my car
Zaira was very courteous and knowledgable regarding my vehicle’s service needs. She went above and beyond in ensuring my vehicle’s issues were met. Her coworker, Noemi, was excellent as well. Noemi ensured my vehicle was serviced appropriately. Kudos to the technician Cristopher who fixed 2 warranty recalls as well as completing a very thorough vehicle inspection. My vehicle had brakes, timing belt package, and an oil change performed per Christopher’s recommendation. My Pilot drove off the lot as if it was brand new. Thank you to Alex, the shuttle driver , as well. He’s an incredibly safe driver. ...
Taylor did an excellent job of helping us with our Honda. He is very honest, professional, and friendly. I feel very comfortable of trusting him with our Honda. He also kept us informed as to how long it would take to do all of the work that our Honda needed. (Auto Butler, Recall, and tire alignment). Thank you, Taylor for all of your help!!!
Took a little longer than expected, but was happy with Auto Butler service and that I was able to take care of the recall as well.
Matthew was such a good communicator. He was very professional while he was talking with.
Staff is friendly and answer your questions the shop is busy and service can take a long time
Taylor did a great job with my HRV and was very good at keeping me up to daye
Had a great first service experience and my service advisor did a great job explaining my paper work.
Surprised how quick work was completed. Happy with service. I will be back for oil change.
The test drive went well. The salesman that completed the deal had to go back and forth to his manager - for a used truck. Frustrating but part of the game. I flew in to make this deal and I felt like I was just another sale.
This place was great, they made it quick and easy! If I know anyone searching I’ll maje sure to send them to Rudolph
Excellent experience at Rudolph Honda with the purchase of our new Odyssey. Been a customer of this dealership since it opened for vehicle purchases and service. We won’t go anywhere else!
Rudolph understood the situation and made it work. Definitely appreciated making the process rather simple.
Taylor Lambing is a courteous and knowledgeable Honda service representative who communicates clearly and directly with the customer. Rudolf Honda has continued to provide consistently excellent service for both of our Honda Civics at reasonable cost.
Customer service good attention, and explain everything, that the did to the car, also the next service
Every person I dealt with took an interest in the exact car that I wanted. I highly rate their service department which I have used on previous cars. Lam was a big help in working also with Joseph to get the car I wanted in the time frame I needed. I do recommend the dealership.
We've bought our last two CR-V's from Rudolph Honda and both times our buying experience has been enjoyable. We received great service from Juan Perez and Lucas Grendahl.
Mr. Know awesome and very knowledgeable in all aspects of being a sales person. He is type of person knowing the customer likes the way he handles professsionaly. Very respectful in all areas of communication. Ms. Gabaldon very professional in financial matter. I'm impressed and so does the transaction. Thanks. I have been very loyal to the dealership in all these years. HONDA vehicles are my favorite.
The Rodolph Honda service deptartment offers excellent and courteous service always. Matthew is a very good person who sincerely cares for his clients.
I got a letter about a recall. I went in. It was quick. Taylor said 1 1/2 hrs. It took less than an hour.
Professional and courteous The technician who helped me was very professional and informative and the work being done. Expedient and to the point.
Friendly quick service and they were interested in saving me time and addressing my issues
Rudolf has consistently provided the best customer service that I have had at a Honda dealer ever!
Short wait time was a great experience no issues with the services. Always a good experience
The service was extremely professional from start to finish, maintaining excellent standards throughout the experience.
I received a great and professional service and i have my car with the work it needed in a good time.
The entire Rudolph team was caring, friendly and courteous. It made car buying a stress free experience.
Everyone was knowledgeable, courteous and friendly. I'd recommend Rudolph Honda to anyone in my social network
I love the efficient, clean accurate and excellent customer services . All the representatives are very friendly !!!
Taylor is friendly and very professional. He explains everything to me in terms that make sense to me.
Rudolph Honda is super professional and all work done on time. Wil be back plnety of times!!!
Excellent customer service, everyone made the buying process very easy and enjoyable. I highly recommend Rudolph, Lynn, and Lucas
Very professional and courteous staff. Love the care provided to customer and understanding of time
Thank you for let me know about my car process and for responding my questions by text
I recently had my car oil change service and as usual the staff is very professional, friendly, and attentive. They explained the inspection results clearly. The waiting area is comfortable. My vehicle was ready on time. Highly recommend Rudolph Honda for efficient service
Great customer service always keeping me informed about the new car contract status. Excellent vehicle's deal provided.
The entire team was very helpful, professional, extremely informative. Just made the entire process easy. Our salesman, Jesus Rivera, was never pushy and truly made us feel at ease.
My car is maintained properly at Rudolph Honda. Taylor keeps me informed and explains what my car needs. I don't have to worry about my car.
Professional = Great Service = complete satisfaction Product ( model of car ) = scale 1 to 10 = 6 in this is due to front end car is too level low. Vechicle hits just about every street bump, stone cement stopper. I’m having to replace underneath lining (cover) 3 going on 4 times.
Awesome customer service time done great will go back to service your recommendations Thank You
Great service!!! Juan Perez was awesome!!! Go buy a car from him! Go cowboy’s this is our year!!
Speed of service was good for a busy day. Great customer service keeping me updated on the vehicle's status.
Professional done
Excellent service I always bring my Honda here for years. They take care of their people.
Mr Saul was great He is very knowledgeable. He was not as pushy as others Highly recommended
Naomi is a knowledgeable and professional service advisor!
Amazing service and care for my car! Joe took extra care of all my needs and he made the experience wonderful. Will return as long as Joe is there is the express care side!
Received fast and courteous services on a walk-in service appointment. Thank you Rick! Visit was 6/8/2024 @ 8am.