on 7/30/2022 SATURDAY WENT FOR OIL CHANGE at 8 AM I used Express lane and got done by 8:34 AM so fast service very reasonable

Great service in and out in less than an hour and without an appointment

Appointment, reception, courtesy, service, speed, information, invoicing, follow up, report details, knowledge Willie Ray Perfect

Great experience! Everyone in Service Dept patient with my calls from Virginia to get my car in to Rudolph Honda dealer in El Paso TX to deal with battery replacement. Had to get tow truck to get car to them and arrange for 2 friends to pick it up and take it to my house two days later. Car was checked out as soon as arrived, and Service Dept. called to say what was needed. Did the work the same day and were ok with car staying with them until my friends could pick it up. I get my cars serviced there always ... this is just another example of their responsiveness. Callie

Always found staff courteous and helpful as well as positive. Service times have been very good.

Great customer service. The quality of the facility and the quality of the service you get is awesome! I will never take my vehicle anywhere else.

Excelent -Liz explain all in detail what my vehicle problem was and recommended me the services my vehicle should have by the mileage

Even though parts were back ordered 6 months, great communication throughout process and excellent service once delivered

I was lucky to be the first one there at 7 AM when they opened. I went in for a radiator/transmission fluid drain and refill at 9 o’clock & I was at my destination at the YWCA. Rudolph Honda has been taking care of me since I moved here from Dallas 4 years ago. I am happy with the service.

Very pleased that our service advisor, Liz Hinojos, was very knowledgable about my older Honda CR-V. I was a mechanic on Porsches so I had outlined what servce was needed on my car with 150,000. She was spot on with her recommendations. After the valve adjustment and belt replacment, my gas mileage went up as she said it would.

No complaints ever, top notch service department. Quick professional staff and work

Knowledgeable and polite service adviser. Clearly explained what services were needed and what would likely be needed next visit. Taught me how to quickly Find maintenance and other information using the steering wheel buttons. Much appreciated. .

Excellent and Friendly service staff Good clean area to wait for the service to be completed

My experience buying a slightly used car from this dealership was a very pleasant experience. Joseph Cuellar was very knowledgeable about the vehicle and explained the features and synced my phone with it. I highly recommend this business.

The workers were very nice and knew what they were doing.

The service representative was kind and provided excellent customer service. My vehicle was serviced in a timely manner, which is a plus.

They offer excellent car service and costumer service. I strongly recommend them. Cars are more important than ever before. :D

I have been a customer for over 20 years z And have always had a great experience. Would recommend to anyone. Special thanks to my salesperson Francisco, & Lynn, Luis!

your Service team - Williy and J. Bricker are awesome! I have recommended your dealership to some of my friends. they take their cars to you all for service.

Quick, polite and through. I would gladly recommend the service department to others, especially if you go Wednesday or Thursday.

Customer service was excellent They communicated with me on the status of vehicle. They did a good job with expectations management

Great,!My service agent Willie has been very helpful and is very knowledgeable. He explained everything where I could understand.

Excellent service. Detailed explanation and clear breakdown of the work needed and performed. I felt I was charged fairly and wasn't recommended any work that wasn't necessary.

On Saturday, 16 April, my CRV starting smoking while driving to Albertsons on Redd Rd. We just had the vehicle serviced on 13/14 Apr. I pulled into the parking lot & called Rudolph. Within minutes, the manager & another employee came to my rescue. Mr Tommy Nicholson drove my CRV to Rudolph to check the problem, thankfully nothing major. Thank you Rudolph for the service! This is why we come to Rudolph for our CRV service & maintenance. Great job!!!

Excellent service. Detailed explanation and clear breakdown of the work needed and performed. I felt I was charged fairly and wasn't recommended any work that wasn't necessary.